Shipping

Cookie Cousins offers FedEx Nationwide service with the following options:

Ground (Commercial Addresses)
Home Delivery (Residential Addresses)
2nd Day
Overnight

Please note that FedEx cannot guarantee a specific delivery date for ground and home delivery shipments and cannot deliver a package to APO/PO addresses.
When shipping to an office building, please include a suite or floor number. We highly recommend that you have your cookies arrive a couple days prior to your
event.

Please note that we ship all packages from Orlando, Florida. The FedEx map below will help you to best select a method of shipment. If you select Overnight,
please be advised your package might not arrive until 7pm. If you want your package to be delivered on a specific date and not earlier, you must select 2nd Day or
Overnight delivery. We ship based on your selected delivery date and method of delivery. Should you have any questions regarding the best way to ship your
package please feel free to call us at 407.420.7940. Note that all delivery charges are per recipient.

We take great care in packaging our cookies, and trust that FedEx takes as good of care of the packages we put in their hands. Unfortunately, we cannot
guarantee that there will not be a mishap. We regret that Cookie Cousins cannot not give refunds for orders that have already been shipped (including broken
cookies).

Prices include both shipping and handling. Depending on the order size, we may need to use more than one box to ship the cookies. In this case, the customer
will be notified and additional charges will apply. The following costs are approximations for FedEx Ground or Home Delivery:
6-11 Cookies ($12.00)
12-20 Cookies ($14.00)
21-30 Cookies ($16.00)
+30 Cookies = more than one box will be needed

Please note:
The map above is a general representation of transit times for FedEx Ground shipments to commercial destinations. In limited areas, transit times may differ
between shipments to commercial and residential destinations. For specific transit time information from one ZIP/Postal code to another, please go to Get Rates &
Transit Times under the Ship tab on fedex.com.
FedEx Ground business days are Monday through Friday (excluding holidays). FedEx Home Delivery business days are Tuesday through Saturday (excluding
holidays).
Example: A package shipped via FedEx Ground on Monday with a transit schedule of 2 business days, (not including the day the package is shipped) would be
expected for delivery on Wednesday. A package shipped on Friday with a 2-day transit schedule would be expected for delivery the following Tuesday.